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Enterprise Opportunities for Service Management

The subject of integration of service management systems with enterprise-wide solutions and the potential to achieve company-wide benefits is discussed by Dennis Flower in the March/April edition of Service Management magazine.

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Delivering More for Less by Steve Downton

Customers of software providers are increasingly demanding they deliver full support to optimise the potential of their products and enhance the role of service within client's business, says Steve Downton.

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Exel Eagle Soars at SME09

Exel Computer Systems plc announced it received very strong interest in its Eagle FSM solution during the company's successful debut at the Service Management Exhibition at the NEC.

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Exel set to fly with Eagle Field Service

Exel Computer Systems, a leading UK based author and developer of business management system extends its expertise into Eagle Field Service, an advanced and flexible Field Service Management (FSM) solution.

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Exel swoops into mobile field service solution with Eagle

Exel Managing Director, Rue Dilhe, explains that the new system provides real-time information and resources to field based engineers, delivered direct to their mobile or touch screen device.

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Enterprise mobility: Taking time and space out of the equation

Business is increasingly being carried out by people on the move.  Success for many manufacturers is therefore directly related to their ability to do the business of business, wherever and whenever they happen to be.

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